Refund policy

Refund Policy

Last updated: 26 July 2026

90-day guarantee

If you are not satisfied with your purchase, contact us within 90 days of the delivery date and we will refund your order. You do not need to return the unused portion unless we ask you to.

How to request a refund

Email support@amberhealth.com with your order number and we will process the request. Refunds are issued to the original payment method. Please allow up to 10 business days for the funds to appear on your statement, depending on your bank or card issuer.

What is covered

The guarantee covers the price of the product. Original shipping charges are refunded where the product arrived damaged, was incorrect, or did not arrive.

Damaged or incorrect items

If your order arrives damaged or you receive the wrong item, contact us within 14 days of delivery with photographs and we will replace it or refund it in full.

Subscriptions

You can cancel a subscription at any time through your account or by contacting support. Cancellation stops all future orders. If a subscription order has already been processed when you cancel, that order is covered by the 90-day guarantee above.

Cancelling an order before it ships

Contact us as soon as possible and we will cancel the order if it has not yet been dispatched.

Contact

support@amberhealth.com, or AmberHealth, 1001 Brickell Bay Drive, Suite 2700, Miami, FL 33131, United States.